888-638-3549
Current wait: 46 mins (11m avg)
Hours: 24 hours, 7 days
Best time to call: 8:15am
Want to contact Netflix customer service faster? Don't wait on hold! Chat with the Netflix team directly via live chat.
(866) 579-7172
USA
(866) 579-7115
USA
(800) 585-8131
USA
Check out if you can find the solution you need.
What happened: The problem: I'm trying to use my Netflix on two devices
What happened: My son died Sept **** Netfix has continued to charge his netspend acct. I have legal control over everything. Called Netflex without a resolution
What happened: I was charged $**.** on July ** and again July **, Aug ** and again Aug**.*That seems wrong. How much is my monthly fee for basic service?*The account is in the name of Patrick Cavanaugh but automatic payment paid by Lauren Sunstein with Mastercard.*Please let me know if you need other information to answer.*Thanks
What happened: The problem: I would like to buy a monthly subscription
What happened: The problem: Checking up on a refund due
What happened: I wanted to restart my membership now and I paid my amount but after payment it showed I might have an error but the amount is already charged and I am not able to sign in to my account. Kindly refund my Rs *** immediately
What happened: The problem: When i scratched the card the code was only part there. Won’t scan
To contact the Netflix customer service by phone, you can follow these steps:
Look up the phone number of the Netflix customer service. The phone number is listed on netflix.com. Or check out the Netflix phone number page on WorthEPenny.
Dial the Netflix phone number 888-638-3549.
Hours: 24 hours, 7 days
Best time to call: 8:15am
Wait for an answer: Once the call is connected, wait for a Netflix representative to answer on the other end.
Average wait time: 11m
Identify yourself and state your reason for calling the Netflix representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Netflix to help them assist you.
Ask for assistance: Ask the Netflix representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.
Follow any instructions given: If Netflix needs additional information from you or provides any instructions, follow them carefully.
Thank the Netflix representative: After you have received the assistance you need, thank the Netflix representative for their time and help.
To get to a real person as quickly as possible when calling Netflix, you can follow these steps:
Dial the Netflix customer service phone number 888-638-3549, which can be found on the Netflix website or in your order confirmation email form Netflix. Or check out the Netflix phone number page on WorthEPenny.
When the automated voice prompts begin, do not press any buttons or provide any information about Netflix. This may trigger the automated system to provide you with pre-recorded responses and options.
After a few seconds of silence, the system should give you the option to speak with a live Netflix representative. This may be presented as an option like "speak to a representative" or "customer service".
Press the correct button when prompted by the automated system to speak with a Netflix representative.
If the system still doesn’t connect you to a Netflix representative, stay on the line without pressing any keys. Netflix will eventually transfer you to a live person.
If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Netflix.
Once you reach a live person, explain your issue and provide any relevant information about your Netflix order. The Netflix representative will work with you to resolve your issue as quickly as possible.
Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Netflix website. This may allow you to connect with a Netflix representative more quickly and efficiently than calling.
When calling Netflix customer service, here are some best practices to ensure a smooth and efficient experience:
Have your Netflix account information ready before calling. This will help expedite your request.
Make sure you have a stable and quiet environment to communicate with the Netflix representative without any disruptions or background noise.
Be polite and respectful to the Netflix representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Netflix.
Clearly explain the issue you are facing and provide any relevant information or details that can help the Netflix representative address your concern.
If the initial Netflix representative is unable to resolve your issue, politely ask to speak with a supervisor from Netflix or escalate the issue to a higher level of authority.
Take notes during the call, including the Netflix representative’s name, the date and time of the call, and any reference numbers or case numbers provided.
If necessary, follow up with Netflix after the call to ensure that the issue has been fully resolved.
By following these best practices, you can help ensure a positive and productive experience when calling Netflix customer service.
If you are unhappy with your call to Netflix customer service, there are several options you can try:
Call again: Try calling Netflix customer service again and speak to a different Netflix representative. Sometimes a different Netflix representative may have a different approach to resolve your issue more effectively.
Escalate the issue: If you are not satisfied with the response provided by the Netflix representative, you can ask to speak with a supervisor from Netflix or escalate the issue to a higher level of authority.
Provide feedback: After the call, Netflix may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.
Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Netflix customer service through other channels, such as email or chat. You can also explore the Netflix Help Center, which offers articles and resources that may help you troubleshoot your issue.
Consider other options: If you are still not satisfied with Netflix service, you may want to consider other options such as returning the product you bought on Netflix or filing a complaint with a consumer protection agency.
To the Netflix customer support via live chat, you can follow these steps:
Go to the Netflix website and look for a "Contact Us" or "Help" link at the bottom of the page.
Click on the link and look for options to contact the Netflix customer support, which include email, phone, or live chat.
Click on the live chat option, and follow the prompts to connect with a Netflix representative.
Provide any necessary information about your issue or question, and wait for the Netflix representative to respond.
Some retailers may have a chat window that pops up automatically when you visit their website, while others may require you to click a "Chat" or "Support" button to initiate a chat session. If you are unable to find the Netflix live chat option, you may need to contact the Netflix customer support team through email or phone instead. Keep in mind that the availability of these contact options may vary depending on the retailer and the time of day you are attempting to contact them.
You can contact Netflix via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Netflix via social media:
Log in to your social media account (e.g. Twitter, Facebook, Instagram).
Search for Netflix official social media accounts, which are typically verified with a blue checkmark.
Once you find the official account of Netflix, click on the "Message" or"Send Message" button.
Type your message and explain your issue or inquiry about Netflix. Be as specific and detailed as possible, and provide any relevant order information.
Wait for a response from the Netflix social media team.
Please note that the social media accounts of Netflix are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Netflix for certain issues. For urgent or complex issues, it's recommended to contact Netflix customer service via phone or chat for more personalized assistance.
Yes, to contact the Netflix customer support by email, follow these steps:
Go to netflix.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.
Look for an email address on the page.
Copy the email address provided by Netflix and open up your email client. Create a new email and paste the email address into the "To" field.
In the subject line of the email, provide a brief summary of your issue or question about your Netflix order. For example, "Return Inquiry" or "Product Question".
In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Netflix order number or username.
Once you have completed the email, click send. You should receive a response from the Netflix customer support team within a few business days.
To put it simply, WorthEPenny is an independent third-party website that is not related to Netflix. WorthEPenny provides free tools and resources to assist customers in reaching Netflix customer service more efficiently, such as the Netflix phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Netflix, as well as forums where Netflix customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Netflix, it is not associated with or endorsed by Netflix.
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Please note that WorthEPenny is not related in any way to the Netflix official app or the Netflix company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Netflix trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Netflix. All references by WorthEPenny to third-party trademarks like Netflix are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.